Shopify Template Variables for WhatsApp Messages
When creating WhatsApp message templates with Shopify integration, you can personalize messages using dynamic variables. These variables pull real-time data from your Shopify store, orders, and checkout information.
Use the below listed dynamic variables to personalize your WhatsApp messages based on customer orders, checkout events, and refunds from Shopify.
๐ Order Variables
Order ID
{{shopify_order_id}}
Unique ID of the customerโs order
4589327832
Customer Name
{{shopify_customer_name}}
Billing name or customerโs first name
Jane Doe
Price
{{shopify_order_price}}
Order amount with currency
USD 299.00
Brand Name
{{shopify_brand_name}}
Name of your Shopify store
GadgetZone
Order Name / Number
{{shopify_order_name}}
Shopify-generated order reference
#1001
Order Items
{{shopify_order_items}}
List of purchased items
1x iPhone 15 Pro, 2x AirPods Pro
Product Items
{{shopify_product_items}}
Product names from the order
iPhone 15 Pro, AirPods Pro
๐งพ Checkout Variables
Label
Variable
Description
Sample Value
Checkout Token
{{shopify_checkout_token}}
Unique checkout session ID.
chkt_92817
Checkout URL
{{shopify_checkout_url}}
Link to resume abandoned checkout.
https://mystore.com/checkout/92817
Checkout Customer Name
{{shopify_checkout_customer_name}}
Customer name from shipping details.
John Smith
Items
{{shopify_checkout_items}}
Products and quantities in checkout.
1x MacBook Air, 1x Magic Mouse
Checkout Price
{{shopify_checkout_price}}
Total price for the abandoned cart.
USD 1199.00
Product Name
{{shopify_product_name}}
Main product in checkout/cart.
MacBook Air
Product Image
{{shopify_product_image}}
Image URL of product in checkout.
https://.../macbook.jpg
Brand Name
{{shopify_brand_name}}
Store or business name.
TechHouse
๐ธ Refund Variables
Label
Variable
Description
Sample Value
Customer Name
{{shopify_refund_customer_name}}
Name on the refunded order.
Alice Green
Refund Amount
{{shopify_refund_amount}}
Total refund amount processed.
USD 89.99
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