# Add an Account

### Overview

In Gallabox, a **Child Account** refers to account you create for each of your customers under your Partner Account. It allows you to manage their WhatsApp Business API access, chatbot configurations, and subscriptions separately for each client all while staying in control from your Partner Dashboard.

This article will walk you through the steps to create and manage a Child Account for your customer, whether you have full access to their Facebook Business Manager or not.

### Video Guide

{% embed url="<https://youtu.be/uS-QhsMVKAc>" %}

### Step-by-Step Guide

To add a customer account, follow the below steps:

{% stepper %}
{% step %}
From the left navigation in your Gallabox account, go the Accounts. Click on +Add New Account.

<figure><img src="/files/LGVchSMEfXnOeV4TIF4R" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Enter the Account name (the name of your customer's business) and account website (your customer's business website). Accept the terms & conditions and click the Create Account button.

<figure><img src="/files/XvZrrFEQP2nDYadAqhA1" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Now if you have the access to your customer's Facebook Business Manager and the phone number they want to link with the WhatsApp Business API, go ahead and Activate the free trial for them using the guide.

<figure><img src="/files/2WomQjqVNt2FGlt1yWkP" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
If you do not have access to your customer's Facebook Business Manager and the phone number, click on add Users. Invite the user by adding the name of your Customer, their email address, and the role for Gallabox.&#x20;

Know more about [Roles ](https://docs.gallabox.com/account-management/user-teams-and-roles#feature-permissions-for-default-roles)in Gallabox.&#x20;

<figure><img src="/files/hLzv3DEUQtKfnykCvGkF" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
You can use Go to my Account button to go back to your account and start adding more of the businesses or accounts.&#x20;

<figure><img src="/files/HwnUdfOFrjnJReNJPkPo" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://partner-docs.gallabox.com/become-a-partner/add-an-account.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.